local arg1 = "cff00ff00Ticket: 6969. cff00ff00Created by: Me cff00ff00Created: 57m32s ago cff00ff00Last change: 57m32s ago cff00ff00Ticket Message: [asd] cff00ff00Ticket Response: [answer 1\nanswer 2\nanswer3\n]"
local response = string.match(arg1, ".*%[(.*)]");
answer_lines = {}
for s in response:gmatch("[^\r\n]+") do
    table.insert(answer_lines, s)
end
print(response)